Echo's Blog

Balancing People, Process, and Technology

Have you ever found yourself wondering : “WHAT is my team is doing?” “WHERE can I find it?” “WHEN it's going to be done?” “WHY do we keep adding more and more tools and I still don't know what's going on?” “Is this the new ‘NORMAL’ because we are growing, COVID, remote work, etc?” “HOW can we grow more and struggle less? These are great questions, and you are not alone in thinking about them. Finding the right BALANCE between flexibility and standardization is hard. Finding the right FIT for People, Process, and Tools that respects your team’s culture, and the needs of your growing business is a constant challenge. Finding the right TIME to address

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Radical transparency and flexibility with accountability.

At Echo Consulting, LLC we believe in radical transparency and flexibility with accountability. What is radical transparency and how do we practice it? 1. All team members are aware of all other team member’s salaries and profit share bonuses. 2. All team member’s goals are shared with the entire team. 3. When a team member is struggling with one of their goals or role expectations, it is shared on our CRAID log as a risk or issue so team members can help and offer support. 4. Company financials are shared with the entire team quarterly and any team member may request a cashflow update at any time. 5. All business development

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Two Years as a Small Business Owner - Assumptions Wrong, Decision Right

Two years ago, when I made the leap to start “working for myself” I made a LOT of assumptions. Two years in, I can confidently say every single assumption I made was wrong – and yet my decision to start Echo Consulting was right. Assumption # 1: I thought I was going to “work for myself” Reality #1: As a small business owner I work for my clients and community much more intimately than I ever did as an employee. I am more connected, empathetic, and aware of the amazing ecosystem that supports me, and my need to give back and empower others

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How to ask your manager “What is the Priority?” – (and get an answer!)

There are many more effective ways to proactively establish the priority of a task or project and position yourself, and your team, for success without using "what is the priority?" as a cop out. Invest the time to ask good questions and you are much more likely to get an answer that you can run with.  

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